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Gonbit is a peer-to-peer (P2P) cryptocurrency trading platform that allows users to buy and sell various cryptocurrencies directly with each other. It offers a secure and user-friendly environment for trading digital assets, with features like escrow services and rating systems to ensure safe transactions.
To create an account on Gonbit, visit our website and click on the "Sign Up" button. You will need to provide your email address, create a password, and verify your email. After completing the verification process, you can log in and set up your profile to start trading.
Gonbit's escrow system ensures the security of transactions by holding the cryptocurrency in escrow until both parties fulfill their obligations. When you initiate a trade, the cryptocurrency is locked in escrow. Once the buyer confirms payment and the seller verifies receipt, the funds are released to the seller. If there is a dispute, Gonbit’s support team can intervene to resolve the issue.
Gonbit supports a variety of popular cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). We continuously evaluate and add new cryptocurrencies based on user demand and market trends. Check our platform for the most up-to-date list of supported assets.
To ensure a safe trading experience on Gonbit, always verify the reputation of your trading partner by checking their ratings and reviews. Use our escrow service for every transaction and be cautious of deals that seem too good to be true. If you encounter any issues, our support team is available to help.
To change your offer currency to another currency kindly go to your profile, change your currency to any currency you want to create offer on, keep switching each time you want to create offer on another currency.
If a dispute arises, you can file a dispute through the "My Trades" section by selecting the trade and clicking "Create Dispute." Provide detailed information and supporting evidence. Gonbit’s support team will review the case and mediate a resolution.
Gonbit charges a small fee for each completed transaction to cover processing costs. The fee structure is transparent and detailed on our platform. You can review the specific fees associated with your trades on the "Fees" section of your account dashboard.
To deposit funds into your Gonbit account, navigate to the "Wallet" section and select the deposit option. Follow the instructions to transfer cryptocurrency from your external wallet. To withdraw funds, go to the same section, select the withdrawal option, and provide the destination address. Please note that withdrawals are subject to network fees and processing times.
If you forget your password, go to the login page and click on "Forgot Password." Follow the instructions to reset your password using your registered email address. You will receive a link to create a new password. If you encounter any issues, contact our support team for assistance.
You can contact Gonbit support through our Help Center, where you can submit a ticket or use the live chat feature. Alternatively, you can email us at support@gonbit.co. Our support team is available to assist you with any questions or issues you may have.
To verify your identity, log in to your Gonbit account and go to the "Account Settings" section. Select "Identity Verification" and follow the prompts to upload the required documents, such as a government-issued ID and proof of address. This process helps us ensure a secure trading environment and complies with regulatory requirements.